Zaměstnavatel: nabízí volné pracovní místo na pozici: Manager of commercial support department (ref.: 1-28-91253/ID)
Growing and dynamic company operating all over the world has now a new opportunity for an experience Manager to become a part of their team.
Role summary:
* Creating and implementing new processes and improving the existing practices in order to achieve the company´s targets
* Monitoring the KPI´s and determining the areas of improvement (using Six Sigma methodology)
* Working closely with the sales and logistic department
* Team leading of 10-12 people
* Training and support of the team members
* Regular reporting
* Monitoring the customer´s satisfaction, direct contact with customers
* University degree in Business, Economics or other related field
* 5 years experience as a manager within international company (call centre or customer service)
* Team Leading experience, ability to drive the team to the targets
* Very good communication skills
* Six Sigma knowledge
* Fluent English, additional language is a plus
Benefits:
* Overall generous benefits package
If you want to apply for this job, please, send us your curriculum vitae in English with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).
For more related job opportunities visit www.grafton.cz//
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Kontakty
Tel.: (+420) 242 456 400
E-mail: martina.antosova@grafton.cz
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